Cloud productivity tools, such as Xero and WorkflowMax, are a fantastic way to get better insights into your business. They also reduce data entry and double handling. But getting the right tool is only half the battle. It is important to make sure they are configured in the most appropriate way for your business.
Because it is a system to help create structure and consistency for your business, there are a number of questions you need to be able to answer to use the system properly:
- Do you build quotes based on a consistent logic or formula?
- What level of detail do you want to capture and share with clients?
- How do you handle discrepancies between quoted and actual costs?
- Do you have clear policies and procedures for invoicing?
A knowledgeable bookkeeper or accountant can set you up with a Xero account, but WorkflowMax is deceptively complex.
We can make sure that your systems are set up the way they should be to suit your business and help you build the reports you need for better business intelligence. We can:
- Make sure the settings are configured to suit the way you Quote, Manage Jobs and Invoice
- Import your Clients, Suppliers and Staff
- Set up Jobs to get you off to a quick start
- Create custom print templates for your Quotes, Job Briefs and Invoices
At Northpoint Business Consulting, we pride ourselves on being thorough and efficient in all the work we do. We don’t outsource or automate anything, which gives us the opportunity to go through the data and make sure it looks right. If we see something that looks wrong or incomplete, we can work with you to fix it. This approach means that when you get started with your new system, the information will be accurate and up to date – a fresh start for your business.
We can also help if you already have a WorkflowMax account that needs a bit of a spring clean or a major overhaul. If you are frustrated with inaccurate information or parts of the system that just aren’t working, we can help to get you back on track.
Finally you can get the information you need in real time, in the office or on the road.
WorkflowMax Support Plans & Packages
Based on feedback from some of our clients, we now offer some support plans to make it easier for you to keep on top of the latest features and updates within Xero, WorkflowMax and the other software solutions we support. These plans are a great way to get the most from the system or see how we have solved particular dilemmas that may be relevant to you.
All of our plans come with priority access to support. This means that, to the best of our ability, we will attempt to respond to you within the hour.
Let’s Get Setup – Basic Package
For those who need basic WorkflowMax setup. This includes importing your contacts, clients, setting up Tasks and Costs, creating basic print templates, (Quote, Invoice, Statement, Purchase Order and Job Brief) customising the system with your company logos and information and custom fields. Your system will be linked to the correct Xero chart of accounts and tested.
Lets Get Setup – Premium Package
For those who have a less straight forward business model and require several print templates created for different business units, a large degree of customisation, and require system templates for regular scope of works. This package also covers items in the Let’s Get Setup – Basic Package.
Kick Starter Plan
A little extra help as you get used to the system in your business. For the first 3 months of using WorkflowMax, you will receive 2 hours’ of support per month where you can call or email us any time for support with everything WorkflowMax. We can also provide extra help to create or amend reports and templates as you get used to the system.
For established clients who are generally on top of things but want an option to ask for help while managing their budgets. Staff can contact us directly without a budget approval each time (don’t worry, we will let you know when you are close to the monthly quota). We offer 2, 4, and 6 hour per month support plans that are paid by direct debit. These hours roll over month to month for the duration of your plan, allowing you to cash in your hours perhaps when new staff members start and require training, or if you want an annual spruce up of your print templates, reports or a system clean up. We can also incorporate your monthly WorkflowMax or other add-on subscriptions to these packages, so you only have one Direct Debit leaving your account each month – making things easier for you.
We will remind you when your plan is nearing its completion to ensure you get the most of your hours. You can also cash in 2 hours per year for business consulting advice from us – great for when you need help with HR, operations or business growth.
$300 per month*
2 Hour Support Package
$290 per month*
4 Hour Support Package
$560 per month*
|Priority access to support||Priority access to support||Priority access to support|
|Monthly feature and product reviews||Monthly feature and product reviews||Monthly feature and product reviews|
|2 hours included support for 3 months||2 hour included support for 12 months||4 hours included support for 12 months|
|Hours roll over month to month for the 12 month period||Hours roll over month to month for the 12 month period|
|Use your hours for support, training, HR advice or for support on any other cloud product we offer||Use your hours for support, training, HR advice, or for support on any other cloud product support we offer||Use your hours for support, training, HR advice or for support on any other cloud support we offer|
If you don’t know much about WorkflowMax and are trying to work out if it is something that might be useful for your business, check out this quick video intro. If you have questions or would like to know if WorkflowMax is the right solution for your business needs, please contact us. We’re happy to give you our independent advice.